PRIVACY
Privacy Policy
Effective date: August 2026
1 · Information We Collect
Veyl Labs collects information that is reasonably necessary to operate our website, process orders, communicate with customers, comply with legal obligations, and maintain security.
- Contact information such as your name and email address
- Shipping and billing addresses
- Order details and purchase history
- Payment confirmation references from our payment providers
- Customer-service communications
- Age-verification and account information
- Information required for fraud prevention, security, or legal compliance
- Optional marketing preferences, such as SMS opt-in
2 · How We Use Information
We use the information we collect only for legitimate business purposes related to providing research products and supporting our customers.
- Processing, fulfilling, and shipping orders
- Communicating order status, shipping updates, and customer-service responses
- Verifying eligibility and compliance with age and research-use requirements
- Preventing fraud, abuse, and unauthorized transactions
- Sending optional marketing communications when you have opted in
- Complying with applicable laws and legal processes
- Improving website functionality and customer experience
3 · How We Share Information
Veyl Labs does not sell your personal information. We share information only with service providers and other parties when necessary to operate our business or comply with legal obligations.
- Payment processors to complete transactions
- Shipping carriers to deliver orders
- Website hosting, infrastructure, and analytics providers
- Fraud-prevention and security services
- Legal or regulatory authorities when required by law
4 · Payment Information
Veyl Labs does not store complete payment-card information. Payments are processed through independent payment providers. Those providers handle card details according to their own privacy and security policies.
5 · Cookies & Tracking
Our website may use cookies and similar technologies to support basic functionality, remember preferences, and understand how visitors use the site. You can manage cookie preferences through your browser settings.
6 · Data Security
We use encrypted HTTPS connections and reasonable administrative, technical, and physical safeguards to protect your information. No online transmission or storage method is completely secure, and we cannot guarantee absolute security.
7 · Your Choices
You can update your account or contact information by reaching out to us. You may opt out of marketing emails or SMS messages at any time by following the unsubscribe instructions in the message or contacting us directly.
8 · Children's Privacy
Our website is intended for users who are 21 years of age or older. We do not knowingly collect personal information from minors. If we learn that we have collected information from a minor, we will take steps to delete it.
9 · Changes to This Policy
Veyl Labs may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
10 · Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact page.
FOR RESEARCH USE ONLY • NOT FOR HUMAN CONSUMPTION